Utfix does not use Bronze, Silver and Gold feature tiers.
Every merchant uses the same Utfix product. What you pay depends on whether you want ongoing Monitoring and how much work you ask Utfix to carry out.
Start with a supported read-only diagnostic of your Shopify store.
Utfix checks the parts of your setup it can access, groups related problems around their root causes and explains what it found.
Included:
No store settings are changed during the free diagnostic.
You can keep the result without buying anything.
Credits are used for supported repairs, bulk Store Actions and other chargeable Utfix work.
Before anything chargeable happens, Utfix shows you what it proposes to do and the estimated Credit requirement.
You decide whether to continue.
Standard Credit pricing: [FINAL PRICING TO BE CONFIRMED]
Ordinary passive Monitoring does not silently consume your repair Credits.
Monitoring allows Utfix to keep checking supported parts of your store for meaningful changes and new problems.
When Monitoring identifies something relevant, Utfix can perform the appropriate supported check and tell you what changed.
If a repair is required, you see the finding and Credit cost before approving the work.
Monitoring: [FINAL MONTHLY PRICE TO BE CONFIRMED]
Monitoring pays for keeping watch.
Credits pay for the work you choose Utfix to perform.
Approximately £500
Utfix Max is designed for merchants with hundreds, thousands or tens of thousands of products who want Utfix to carry out large amounts of supported catalogue and store-readiness work.
It is not a different version of Utfix.
You get the same Utfix product, the same diagnostics, the same approval controls and the same independent verification.
The difference is that Max includes a large Credit allocation intended for high-volume work.
Load your products into Shopify.
Then use Utfix to deal with the repetitive operational work required to make that catalogue commercially ready, where supported:
Uploading 5,000 products is the easy part. Making all 5,000 commercially ready is not. Utfix Max is built for the second part.
The intended Max Credit bundle is designed to provide approximately a 15% lower effective Credit price than purchasing the equivalent amount through standard Credit bundles.
The current design target is enough capacity for up to approximately 100,000 standard supported changes, depending on the work required.
Credits — rather than a fixed number of changes — remain the actual entitlement because different tasks can require different amounts of checking, processing and verification.
Utfix tells you the estimated Credit requirement before you approve the work.
Utfix Max launch price and final Credit allowance: [TO BE CONFIRMED]
There are no features hidden behind Max.
A normal Utfix merchant can use the same diagnostics, repairs, verification and Monitoring capabilities.
Utfix Max simply makes sense when you already know you have a very large amount of work to do.
Do I have to pay after the free diagnostic?
No. You can review the genuine result and stop there.
Does granting Utfix a permission mean Utfix can make changes automatically?
No. Permission to access something is not permission to repair it. Supported changes still follow the applicable approval process.
Does one Credit always equal one change?
No. Different work can require different amounts of evidence gathering, processing and verification. Utfix shows the Credit requirement before chargeable work proceeds.
Should I buy Max if I have a normal-sized store?
Probably not. Max is intended for very large catalogues or unusually large batches of work. Standard Credits are the normal route for most merchants.
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